By Chris Rizzo on January 29, 2010
Recently, I was reading a great article by Joel York over at his SaaS Blog, Chaotic Flow. In his article, “SaaS Marketing Tips – The Truth Shall Set You Free“, he explains the critical difference in the sales process between selling traditional software and Software-as-a-Service: transparency or lack there of, on behalf of the software [...]
Posted in SaaS Hosting | Tagged business ethics, Chaotic Flow, Infrastructure-as-a-Service, Online Tech, SaaS, Software-as-a-Service, transparency |
By Mike Kroon on January 28, 2010
As the Business Development Manager, I’ve enjoyed educating people from around the world about how to purchase Managed Dedicated servers through our live chat service through WhosOn. The reason I enjoy using this service is that we are just having a chat about a client’s company and their needs. These chats can be fast and [...]
Posted in Managed Servers, Online Tech News | Tagged dedicated server, dedicated servers, live chat, managed dedicated server, managed dedicated servers, WhosOn |
By Aaron Grumelot on January 26, 2010
Often the support team finds ourselves in the midst of a chaotic work day – the support line has been ringing for what seems like every second, while new tickets arrive fresh to our fingertips. Though we find much delight assisting clients to troubleshoot and conquer the seemingly impossible tasks, we often find it difficult [...]
Posted in Michigan Data Centers | Tagged Online Tech Support, Support Ticket Resolution |
By Mike Flaherty on January 22, 2010
I was reading an article by Penny Crosman in the “Wall Street & Technology Reports” January 2009 edition about monitoring servers in a remote data center and it provoked a few thoughts on the importance of monitoring of servers remotely. The article discusses the need for in-depth monitoring tools, monitoring dashboards, and skilled engineers capable [...]
Posted in Managed Servers, Michigan Colocation | Tagged colocation, dedicated server, dedicated servers, downtime, managed dedicated server, OTMonitor, server monitoring |
By Ryan Gunther on January 21, 2010
Here is Online Tech’s quick tips on how to setup a proper firewall rule set: Limit your server management ports (RDP: 3389 and SSH: 22) to your office subnet or a VPN connection. The first and easiest way for someone to hack your managed dedicated server is for them to be able to RDP or [...]
Posted in Managed Servers | Tagged data security, firewall rule, managed dedicated servers, server management |
By Bill Ryan on January 16, 2010
One of the big takeaways from the cloud computing hype over the last year is that everyone wants to do more with less. Keeping your IT infrastructure in-house no longer makes sense from a cost perspective. The cloud computing media coverage certainly has emphasized this. One of the main advantages of Infrastructure-as-a-Service (IaaS) companies, like [...]
Posted in Cloud Computing, Michigan Data Centers | Tagged Cap-Ex Free IT, Cloud Computing, IT budget, IT operations, Software-as-a-Service |
By Don Trojan on January 15, 2010
In the January 4th issue of Barron’s, there was a very interesting article on cloud computing called “The Sky’s the Limit.” The article boldly states that “cloud computing will be as revolutionary as the Internet itself.” This was a great article. It is called Cloud computing for a reason. Cloud computing is the ability for [...]
Posted in Cloud Computing | Tagged Barron's, Cloud Computing, Online Tech, virtual machines |
By Ritu Parr on January 13, 2010
Magic Coast, a long-time customer of Online Tech, is happy with their upgrade to our Avis Farms data center in Ann Arbor. Magic Coast provides live and on-demand video streaming technology backed by full production services. “We have been a customer of Online Technologies since first moving our headquarters to Ann Arbor, MI in 2006.” [...]
Posted in Michigan Data Centers, Online Tech News, SaaS Hosting | Tagged data center, Magic Coast, Online Tech, SaaS Hosting, Software-as-a-Service |
By Yan Ness on January 11, 2010
CEO of Online Tech, Yan Ness, shows how colocation can lead to widespread adoption of the Cloud. What is Cloud Computing? Cloud computing is a type of shared computing where one utilizes a hosting provider’s large-scale computing infrastructure. In other words, a provider with thousands of servers interlinked together, will rent out their massive computing [...]
Posted in Michigan Colocation, Michigan Data Centers, SaaS Hosting | Tagged Cloud Computing, colocation, managed data center, private cloud, SLA, Software-as-a-Service, Trust in Cloud Computing |
By Ritu Parr on January 9, 2010
Can managed services save my business? Yan Ness, CEO of Online Tech was one of four executives called upon to answer this question at an Automation Alley event this past Thursday, January 7, 2010. He was joined by: Brent Yax, CEO of Awecomm Technologies, LLC, Matt Henry, Account Manager of High Performance Systems, Inc. and [...]
Posted in Managed Servers, Online Tech News | Tagged Cap-Ex Free IT, colocation, data center, dedicated server, Internet Delivery Stack, managed services, Yan Ness |
