“Our job as providers is not telling them what they need, but rather listening to the customer’s needs” – Lance Thompson In preparation for our Indianapolis and Metro Detroit business continuity and disaster recovery workshops, I spoke with Lance Thompson, founder and president of Baseline Data Services about what we can expect from his session, Real Life Disaster Recovery: Precious Vicarious Lessons. He shared some BCDR wisdom that was too good not to pass on. As highlighted in the quote …
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