Data Centers
Microsoft’s Cloud Strategy: Where do you fit in?
In the 5/3/10 InformationWeek article “Microsoft’s Cloud Plan: What’s In It For You?” by Chris Murphy, he says that Microsoft is all in. The article suggests they are actually trying to help people do what they really will need to do for the modern time. I guess if you are a complete Microsoft shop there [...]
Can Your IT Department Survive: “No Word on When Power Will be Restored?”
In a recent ClickOnDetroit.com article entitled “Community Alert: 3,500 Without Power In Southfield” they explain how a simple outage can lead to the dreaded conclusion of “No word on when power will be restored.” It just continues to demonstrate that if you still have your production Information Technology equipment in an unprotected environment, your are [...]
A Better Way to End Cables
I’ve run a lot of cable in my day and had my methods to near perfection. But last year a co-worker taught me an easier way to install the RJ45 end onto a piece of CAT5 or CAT6 cable. Installing the RJ45 end on a piece of cable involves: Trimming off the end of the [...]
What’s the Future of the Data Center?
I recently came across a very interesting question at ITToolbox.com which inquired: As larger data centers continue build outs, they begin to pose a major risk due to sheer size. It’s also becoming more apparent that a smaller distributed infrastructure is more favored among IT professionals. An April 2nd 2009 FBI raid on a Texas [...]
Making Life Easier for IT Executives Upgrading Their Data Centers
In the March 22nd edition of NETWORKWORLD there is an article entitled “10 hot tools for the data center”. The article suggests that by implementing this list of the 10 hot tools it will make life easier for the IT executives who are upgrading their data centers. One of these tools costs as much as [...]
Cows and Data Centers? A Win-Win Solution
One of Online Tech’s core values is the principle of win-win. This article in the New York Times describes a win-win solution between an unlikely pair – cows and data centers. While still a young technology, it is currently being considered by HP; and who knows? In the future, perhaps Online Tech’s data centers could [...]
Online Tech is Expanding Nationally – Here’s How and Why
Online Tech’s client base has expanded throughout the U.S. over the last couple of years. Companies have embraced the fact that using a high-quality data center with remote management capabilities means the location of the data center doesn’t matter. As the National Account Manager, I’m responsible for knowing what our clients across the country need [...]
Commentary on Network World’s Article on “Cisco Secures Mobile, Cloud Apps”
In the March 8, 2010 edition of NETWORK WORLD there is an article on page eight entitled “Cisco secures mobile, cloud apps”. The article talks in depth about Cisco’s announcement and launch of their Secure Borderless Networks initiative. Secure Borderless Networks is designed to provide “always on” security for mobile devices and establish controls over [...]
How do you Measure your Managed Data Center Business?
Quite frankly, we want to be the best so I work hard to find the best way to measure and benchmark ourselves against others in our industry. Currently I’m zeroed in on a few very high level metrics. I’ll share those and I’d be curious as to what you think and what measures you use. [...]
How a Metric-driven, Collaborative Company Culture Nurtures Great Customer Service
By April Sage on August 26, 2010
As one of the most recent additions to Online Tech, the differences in company culture from previous businesses remain fresh and notable. Coming from an agency background with a perspective across many industries and business models, it’s not been easy in Michigan to share a lot of good news. Companies have lost budgets, workers have [...]
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Posted in Data Centers | Tagged company culture, customer service, metrics | Leave a response