Data Centers
Aging Data Center: Time to Remodel or Outsource?
The recent economic downturn has put tremendous pressure on data center operators, as it has on most everyone else, to cut costs and avoid expenses wherever possible. Despite the economic turmoil, however, demand for data storage space and computing power has not diminished. As a result, companies have been faced with an increasingly difficult decision: [...]
Operational Excellence in Managed Data Centers
The value proposition for a managed data center is actually pretty simple:
1) Our clients save money compared to operating their own data center.
Whether through basic colocation (where we provide the data center infrastructure and our clients manage their own servers), through managed colocation (where we manage our clients servers in our data center), or managed [...]
How Social Media Has Helped Online Tech Improve Server Hosting Customer Service
Sometimes it seems so obvious after the fact. That’s the case when we started using social media tools to improve customer support in our managed data center business. Online Tech is fairly active in the social media world when it comes to marketing our managed servers and colocation products to make sure the world knows [...]
Diagnose your Network Problems Quickly, Troubleshoot with Nmap
Troubleshooting is often a long road filled with many turns that could lead you down the wrong path, further away from a resolution. It is quite frustrating to spend several hours on a single issue that in the end turns out to have a simpler solution that could have been discovered earlier if the proper [...]
How To Get Your Support Ticket Resolved Quicker
Often the support team finds ourselves in the midst of a chaotic work day – the support line has been ringing for what seems like every second, while new tickets arrive fresh to our fingertips. Though we find much delight assisting clients to troubleshoot and conquer the seemingly impossible tasks, we often find it difficult [...]
All Roads Lead to Data Center Consolidation and Using IaaS
One of the big takeaways from the cloud computing hype over the last year is that everyone wants to do more with less. Keeping your IT infrastructure in-house no longer makes sense from a cost perspective. The cloud computing media coverage certainly has emphasized this.
One of the main advantages of Infrastructure-as-a-Service (IaaS) companies, like Online [...]
Online Tech Customers Happy with Upgrade to Better Data Center
Magic Coast, a long-time customer of Online Tech, is happy with their upgrade to our Avis Farms data center in Ann Arbor. Magic Coast provides live and on-demand video streaming technology backed by full production services.
“We have been a customer of Online Technologies since first moving our headquarters to Ann Arbor, MI in 2006.” Said [...]
Why the Cloud Needs Colocation
CEO of Online Tech, Yan Ness, shows how colocation can lead to widespread adoption of the Cloud.
What is Cloud Computing?
Cloud computing is a type of shared computing where one utilizes a hosting provider’s large-scale computing infrastructure. In other words, a provider with thousands of servers interlinked together, will rent out their massive computing capabilities to [...]
What Does it Mean to be Hosted in a SAS 70 Data Center?
A “SAS 70 audited” data center is a label used by many hosting companies to help show the value of their services but what does it really mean to be hosted in one?
What is a SAS 70 audit and how does it differ from other audits?
How are they conducted?
Are all SAS 70 Audits the same?
Why [...]
Helpful Windows Tool for “Terminal Service Connections Exceeded” Error
By Aaron Grumelot on March 2, 2010
On the rarest of occasions when I find myself between a rock and a hard place it often helps to have an effective tool which you can use to find your way out. Since I use the windows Remote Desktop Connection tool often while performing my duties it pains me when I come on to [...]
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