Online Tech News
How Social Media Has Helped Online Tech Improve Server Hosting Customer Service
Sometimes it seems so obvious after the fact. That’s the case when we started using social media tools to improve customer support in our managed data center business. Online Tech is fairly active in the social media world when it comes to marketing our managed servers and colocation products to make sure the world knows [...]
Live Chat is a Great Way to Learn how to Purchase Managed Dedicated Servers
As the Business Development Manager I’ve enjoyed educating people from around the world about how to purchase Managed Dedicated servers through our live chat service through WhosOn. The reason I enjoy using this service is that we are just having a chat about a client’s company and their needs. These chats can be fast [...]
Online Tech Customers Happy with Upgrade to Better Data Center
Magic Coast, a long-time customer of Online Tech, is happy with their upgrade to our Avis Farms data center in Ann Arbor. Magic Coast provides live and on-demand video streaming technology backed by full production services.
“We have been a customer of Online Technologies since first moving our headquarters to Ann Arbor, MI in 2006.” Said [...]
Yan Ness Speaks About Total Cost of Ownership at Automation Alley
Can managed services save my business? Yan Ness, CEO of Online Tech was one of four executives called upon to answer this question at an Automation Alley event this past Thursday, January 7, 2010. He was joined by: Brent Yax, CEO of Awecomm Technologies, LLC, Matt Henry, Account Manager of High Performance Systems, Inc. and [...]
SAS 70 Data Centers Help Protect Against Data Breaches
With the recent passing of the new HITECH (Health Information Technology for Economic and Clinical Health) act – an addition to pre-existing HIPAA rules and regulations – the stakes for data breaches to private health information are rising. With possible fines up to 1.5 million and mandatory public disclosure of the breach in some cases, [...]
Online Tech Upgrades Clients to More Efficient Data Center
Online Tech announced today that it is shutting down its smallest data center located in downtown Ann Arbor . The center was its oldest of three data centers and no longer meets Online Tech’s high-end infrastructure standards.
Current clients will be upgraded to Online Tech’s recently acquired, more efficient data center located in the Avis [...]
Is a N+1 Data Center the Best Strategy for Small and Mid-Size Businesses?
I was just describing what N+1 means for a data center to a team of new employees that joined Online Tech this week.
The question came up – is an N+1 data center the best strategy for small & mid-size enterprises?
The answer is “it depends”.
“N” is enough to do the job – enough power, cooling, UPS, [...]
Online Tech Wins Fourth FastTrack Award
For the fourth year in a row, Online Tech has won Ann Arbor SPARK’s FastTrack award.
Announced last Friday night at AnnArbor.com Business Review’s “Deals of the Year” ceremony, Online Tech was among 14 fellow award winners who have showed and maintained outstanding business growth.
Online Tech President Mike Klein, had this to say about winning the [...]
Managed Dedicated Servers or Colocation? A Look at the Spectrum of Managed IT Options
Managed IT can mean different things to different people. Many prefer to differentiate 2 separate options – managed dedicated servers OR colocation. I prefer to think of Managed IT as a spectrum of options.
On one end of the spectrum is raw colocation - where the client gets power, network, and rack space – and they [...]
Operational Excellence in Managed Data Centers
By Mike Klein on February 21, 2010
The value proposition for a managed data center is actually pretty simple:
1) Our clients save money compared to operating their own data center.
Whether through basic colocation (where we provide the data center infrastructure and our clients manage their own servers), through managed colocation (where we manage our clients servers in our data center), or managed [...]
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