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About Online Tech
Online Tech is the Midwest’s premier managed data center operator, serving a growing demand for data and computing capacity in small and mid-size businesses.
We offer a full range of Michigan colocation, managed dedicated servers and cloud computing at our Michigan data centers.
Industry leaders trust Online Tech’s SAS 70, SSAE 16 (SOC 1) and SOC 2 certified PCI and HIPAA compliant data centers to ensure their servers are always on, always online, and always safe.
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Category: SaaS Hosting
uRefer and Online Tech Sign SaaS Hosting Agreement
Announced today, uRefer, the leading referral marketing Software-as-a-Service (SaaS) platform, has signed an agreement with Online Tech to host their SaaS referral platform in Online Tech’s SAS-70 certified data centers. Posted on uRefer’s company blog earlier in the week, uRefer … Continue reading
Posted in Online Tech News, SaaS Hosting
Tagged disaster recovery, Online Tech, SaaS, SaaS Hosting, Software-as-a-Service, uRefer
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How Can You Be Sure That Your Customers’ Application Data Is Securely & Reliably Hosted by the SaaS Provider?
To some extent, managed dedicated servers hosted in an outsourced data center have now become a trusted data bank on which the SaaS business model depends. That explains why many SaaS providers are being required to achieve PCI compliance or … Continue reading
Does Your SaaS Hosting Partner Offer Professional Incident Management & Escalation Procedures?
Nothing is more frustrating as a SaaS company than getting little to no information about a service issue from your hosting provider. The SaaS best hosting providers have a genuine and very visible culture of service that prevents this from … Continue reading
Posted in SaaS Hosting
Tagged change management, customer service, e-Tip, SaaS, SaaS Hosting, Software-as-a-Service, support
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How Exactly Will the Managed Server Hosting Solutions Keep Pace With Your Business Growth?
SaaS companies are nervous about getting locked into hosting solutions that restrict their growth and profitability. Imagine you had to build a store but you’ve no idea if it should be 500 sq feet or the size of two city … Continue reading
Posted in SaaS Hosting
Tagged business growth, change management, culture, dedicated server, e-Tip, managed server, SaaS, SaaS Hosting, SAS 70, Software-as-a-Service
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How Does a SaaS Hosting Provider Balance Real-Time Maintenance Windows With Always-On Service?
Real-time Maintenance Windows Should Not Affect Your Customers. If you design your hardware stack properly (see the model described in the Internet Delivery Stack) and make use of redundant hardware, you can still maintain full production availability even during a … Continue reading
Posted in SaaS Hosting
Tagged e-Tip, Internet Delivery Stack, Maintenance Windows, SaaS, SaaS Hosting, Software-as-a-Service
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Does Your SaaS Hosting Partner Provide ‘High Availability’ Managed Dedicated Servers?
Business-class data centers can cost from $1000 to $1500 per square foot to construct, equating to 10 – 20 year investments. This means that significant capital investments are required to provide and maintain space, power, cooling and network functionality in … Continue reading
Does Your SaaS Hosting Company Understand More Than ‘Ping, Power and Pipe’?
Want to know a SaaS company’s worst hosting provider nightmare? Signing a contract only to find their SaaS hosting provider does little more than deliver ‘ping, power & pipe’. What’s can be saved in lowered monthly costs can be lost … Continue reading
Posted in SaaS Hosting
Tagged e-Tip, Internet Delivery Stack, Ping Power & Pipe, SaaS, SaaS Hosting, Software-as-a-Service
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Questions to Ask a SaaS Hosting Provider
Q1: Is a 100% Service Guarantee the Same Thing as an SLA? Many hosting providers will offer you a “guaranteed 100%” uptime. However, this doesn’t mean they’ll actually deliver 100% uptime. Many give you get a service credit if they … Continue reading
Posted in SaaS Hosting
Tagged e-Tip, SaaS, SaaS Hosting, Service Level Agreement, SLA, Software-as-a-Service
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What to Look for from a SAS 70 Hosting Provider
Many of our clients require SAS 70 because their SaaS products are being delivered to publicly held companies or their customers require SAS 70 as a “good housekeeping” seal of approval. Others look at SAS 70 as a way to … Continue reading
Posted in Michigan Data Centers, SaaS Hosting
Tagged colocation, SaaS, SaaS Hosting, SAS 70, sas 70 hosting, Software-as-a-Service
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Simplified Server Monitoring for SaaS and E-commerce Hosting
Monitoring Increases Uptime for SaaS Hosting and E-Commerce Hosting (Ann Arbor, MI – September 2nd, 2009) The majority of user frustrations with Software-as-a-Service (SaaS) and E-commerce applications aren’t caused by hosting infrastructure failures, such as power or Internet connectivity. Rather, … Continue reading
