Online Tech CEO Yan Ness had the opportunity to speak at the IMN data center conference in Washington, D.C., on June 9-10. He was part of a Cloud Service Provider CEO panel, and answered questions on future growth areas, how to remain competitive in a market dominated by large players, and specializing geographically. What is Online Tech doing to remain competitive in today’s crowded market? Yan explained that it is Online Tech’s people who make the difference, citing his white-glove …

Data is money

Posted on April 28, 2016 by

It amazes me how plentiful and important data has become to our lives. It truly has become the currency that runs our world. From targeted ads to the growth of big data analytics, information has tremendous value. That’s why I have no doubt your business requires data to survive. For most companies, Online Tech included, efficiency would be severely impacted if we lost all access to our data. That is why I say, “Data is money.” And where do we …

All forms of media have been dramatically transformed by their digitization, including video, music, the classifieds, magazines and pictures. This digital transformation enabled a new business model and was an onslaught that decimated the print and analog industries as we knew them. Now data virtualization is heading for IT. Is that a bad thing? IT professionals claim they benefit from it. All of this virtualization will call for more and more of their expertise, they say. As everyone digitizes everything, the world …

Get your IT security budget approved

Posted on December 29, 2015 by

Managing an IT security budget effectively is getting more and more complex every year. The pressure for showing return on every IT spend is as strong as ever, and cybersecurity budgets are not immune to those pressures.  Understanding how to include a return calculation in that cyber security budget pitch can make or break the approval. The challenge begins when you request badly needed increases in cyber security only to be told, “There were no incidents last year, so why …

Defining Our Company Purpose

Posted on August 24, 2015 by

About four years ago, we decided we needed to get down to business defining why we’ve been able to garner some of the best talent in the industry and what it is that draws us together to work towards our common goal. We’re big on Verne Harnish’s Mastering the Rockefeller Habits – and he describes this as the “Purpose” or the “Why”. Other companies call it their mission statement. Mike Klein, my Co-CEO, pointed out Simon Sinek’s TEDx talk “Start …

By Yan Ness, co-CEO Backup and recovery. Has there been less emphasis on the second half of a duo since Simon & Garfunkel split up? Already the ugly stepchild of IT, never getting the same priority as customer issues, and often shipped off to be handled by other organizations, backup and recovery plans frequently overlook one important aspect: Getting backed-up data back to a production environment in the case of disaster. Yes, data is backed up. Yes, the backup is …

Why IP addresses are no longer free

Posted on July 10, 2015 by

In 1989, when “The Simpsons” featured its first telephone prank in Season 1, Episode 3, IP addresses were basically free. Times have changed. Did you know that the world is now running low on IP addresses? With the advent of the “Internet of Things,” everything from TVs, phones, watches—even refrigerators, washing machines, thermostats and air conditioning units—has an IP address, so the available addresses are quickly being used up. ARIN, the organization that manages all IP addresses, is putting lots …

Cybersecurity is front and center in the headlines once again. Recent congressional hearings on the largest cyberattack in U.S. history — a breach into the personal data of anywhere from 4.2 to upwards of 18 million Americans — failed to identify anyone willing to take responsibility, and further hearings just last week produced similar results. Tony Scott, the U.S. Chief Information Officer, began his testimony by stating the problem: “Both state and non-state actors who are well financed, highly motivated, …

Last year, we launched a fully encrypted, high-speed data analytics cloud from our Indianapolis data center. It’s a full enterprise-grade cloud based on EMC’s XtremIO and VNX all-flash array, Cisco UCS Blade Servers, and VMware’s virtualization platform. We built this cloud platform with two unique capabilities driven by our healthcare data analytics clients: Encryption everywhere – at rest, in transit, and backed up. Online Tech is one of the few cloud service providers that natively encrypts all the data in …

In his book “The Ultimate Question,” Fred Reichheld focuses on how a single question can be used to measure and drive your client experience. The Net Promoter Score is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters, Passives, and Detractors. By asking one simple question — “How likely is it that you would recommend [your company] to a friend or colleague?” — organizations can track these groups and get a clear measure …

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