“Our job as providers is not telling them what they need, but rather listening to the customer’s needs” – Lance Thompson In preparation for our Indianapolis and Metro Detroit business continuity and disaster recovery workshops, I spoke with Lance Thompson, founder and president of Baseline Data Services about what we can expect from his session, Real Life Disaster Recovery: Precious Vicarious Lessons. He shared some BCDR wisdom that was too good not to pass on. As highlighted in the quote …

Data backup can be a time consuming and inconvenient process. There is (rightly) lots of talk about how to execute the backup process, but much less time talking about when it should be done. Companies should be backing up their data when they are finished with their normal, everyday operations. Why? The reason you are backing up in the first place is to ensure you have a complete copy of the most up-to-date information in the event of a disaster. …

Happy New Year! It’s been a huge year for us at Online Tech, from hitting our 20th anniversary, to opening two new data centers throughout the great lakes region. We’ve definitely been busy, and we aren’t looking to slow down now. Our next Michigan event will be a half-day business continuity and disaster recovery workshop. This workshop will be on February 19th, at our Metro Detroit data center. We’ve gathered a group of experts to give some hands-on business continuity …

As you may have heard, on January 22nd, Online Tech will be holding a half-day business continuity and disaster recovery workshop. Armed with over 60 years of IT experience, the experts we’ve amassed have seen lots of different disaster recovery plans and scenarios. I had an opportunity to speak with Steven Aiello, a Technical Architect and one of the experts we will have on-hand at the workshop, to get a sneak peek of what we’ll be covering in January. The …

Amid the hustle and bustle of the end of the year, we expect everyone’s doing some planning for 2015. Between your holiday parties and IT budgets, don’t forget to put our Indianapolis Business Continuity and Disaster Recovery Workshop on your calendar for January! The workshop will be held in our newly opened Indianapolis data center, and will last from 8am-12pm on January 22nd. Focused on Business Continuity planning, the workshop will kick off with a hands-on look at individual BC …

After 30 years in the disaster recovery field, Lance Thompson has some good stories to tell. The founder and president of Baseline Data Services shared a few of them – along with plenty more pertinent facts and advice – during a recent installment of the Online Tech “Tuesdays at Two” webinar series. Listed below are three paraphrased stories from “Lessons Learned From the Disaster Recovery Trenches,” and a quick recap of the messages behind each story. If you’re interested in …

Data is growing exponentially. Not just in size, but also in importance to organizations. So how do you protect that data while simultaneously assuring it can be quickly recovered in case of an emergency? A recent Online Tech “Tuesdays at 2” webinar discussed how organizations can turn offsite backup into a recovery option. In “Transforming Your Offsite Backup into a Real Recovery Option,” guest host Steven Aiello led an in-depth dive into what he calls the “data protection spectrum” and …

BY YAN NESS Online Tech Co-CEO For 15 years, Online Tech has provided data backup services to our colocation and hosting clients. We used to back up to tapes in a large multi-tape system, then transport them from one data center to another. We moved to disk-based backup when the total cost to operate per GB of protected data using the disk was clearly less than tape. We knew we had to find a new way with a lower total …

If the burgeoning economic renaissance in the city of Detroit is to fully take root, there’s some serious infrastructure work to be done. And not just “infrastructure” in terms of fixing the crumbling roads or creating mass transportation options, like the M1 Rail streetcar project. No, we’re talking technology infrastructure. A recent story at FiveThirtyEight.com highlighted some of the city’s technological marvels – such as fire stations rigging fax machines to knock over soda cans full of coins. That, folks, …

After 30 years in the disaster recovery industry, Lance Thompson has plenty of tales to tell. A few are extreme – like making huge efforts to help clients through the aftermath of hurricanes, floods, tornados and fires. Most are born from more mundane, but considerably more common, issues like human error, maintenance issues or power outages. But they all come together to form the basis of Thompson’s message in an upcoming Online Tech ‘Tuesdays at 2’ educational seminar on December …

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