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Managed Data Center News, Trends, and Commentary
A Guide To Managed Hosting
Browse: Home / change management

change management

Does Your SaaS Hosting Partner Offer Professional Incident Management & Escalation Procedures?

By Mike Klein on September 25, 2009

Nothing is more frustrating as a SaaS company than getting little to no information about a service issue from your hosting provider.  The SaaS best hosting providers have a genuine and very visible culture of service that prevents this from happening to their clients. Expect to see systems such as port-level network monitoring plus automated [...]

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Posted in SaaS Hosting | Tagged change management, customer service, e-Tip, SaaS, SaaS Hosting, support | 1 Response

How Exactly Will the Managed Server Hosting Solutions Keep Pace With Your Business Growth?

By Mike Klein on September 21, 2009

SaaS companies are nervous about getting locked into hosting solutions that restrict their growth and profitability.   Imagine you had to build a store but you’ve no idea if it should be 500 sq feet or the size of two city blocks. It’s very important to select a SaaS hosting provider who has the infrastructure to [...]

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Posted in SaaS Hosting | Tagged business growth, change management, culture, dedicated server, e-Tip, managed server, SaaS, SaaS Hosting, SAS 70 | Leave a response

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