downtime
Server Too Busy? Proactive Monitoring Tools Are Vital
I was reading an article by Penny Crosman in the “Wall Street & Technology Reports” January 2009 edition about monitoring servers in a remote data center and it provoked a few thoughts on the importance of monitoring of servers remotely. The article discusses the need for in-depth monitoring tools, monitoring dashboards, and skilled engineers capable [...]
Hosting Downtime and The Customer
Yan Ness weighs in on the discussion surrounding Rackspace’s recent outages The Poor Customer You can’t simultaneously stand up for Rackspace’s (RS’s) and claim you’re customer-centric. We feel terrible for the many customers who were promised and sold uptime (self-healing networks, world-class data center etc.) only to have power to their servers lost. Our hearts [...]
Has Rackspace Become a Fallen Hero?
By Online Tech on December 1, 2009
A few months back, we wrote about the lessons learned from Rackspace’s second power outage and subsequent downtime. We learned that Rackspace does a nice job with transparency and controlling the message in the social media realm. We saw the full effect of that as we got blasted by unhappy fanatical rackers that have the [...]
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Posted in Data Centers | Tagged dedicated server, dedicated servers, downtime, Rackspace, uptime | Leave a response