About Online Tech
Online Tech owns and manages secure and reliable multi-tenant data centers.
With a full range of colocation and managed dedicated server offerings, Online Tech's clients dramatically reduce their IT data center costs, operational risks and downtime. Industry leaders trust Online Tech’s SAS 70 certified, HIPAA and PCI Compliant data centers to insure their servers are always on, always online, and always safe.
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How Social Media Has Helped Online Tech Improve Server Hosting Customer Service
By Mike Klein on February 9, 2010
Sometimes it seems so obvious after the fact. That’s the case when we started using social media tools to improve customer support in our managed data center business. Online Tech is fairly active in the social media world when it comes to marketing our managed servers and colocation products to make sure the world knows [...]
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Posted in Data Centers, Online Tech News | Tagged colocation, customer service, dedicated server, IT operations, managed data center, managed server, managed servers, michigan data centers, Mike Klein, OTMonitor, OTPortal, server monitoring | 2 Responses