Tag: managed data center

SaaS Value Added and Risk Management

Posted on November 2, 2010 by

There is an interesting trade-off in value add and risk management as you move up the SaaS Delivery Stack. The higher layers represent the majority of the value add for most SaaS providers.

I recently came across a very interesting question at ITToolbox.com which inquired: As larger data centers continue build outs, they begin to pose a major risk due to sheer size. It’s also becoming more apparent that a smaller distributed infrastructure is more favored among IT professionals. An April 2nd 2009 FBI raid on a Texas data center that hosted cloud services resulted in 50 businesses offline at 9.00 AM and over 200 (two hundred) businesses adversely affected before noon. In …

In the March 22nd edition of NETWORKWORLD there is an article entitled “10 hot tools for the data center”. The article suggests that by implementing this list of the 10 hot tools it will make life easier for the IT executives who are upgrading their data centers. One of these tools costs as much as $500,000. Wow! If you have a data center currently and you are having problems, perhaps you should look outside at a fully managed data center …

Quite frankly, we want to be the best so I work hard to find the best way to measure and benchmark ourselves against others in our industry. Currently I’m zeroed in on a few very high level metrics. I’ll share those and I’d be curious as to what you think and what measures you use. I identify 3 key functions: marketing and sales to generate orders; operations to turn orders into clients who love us; and finance and administration to …

Hi, my name is Yan Ness and I am the CEO of Online Tech. In my experience and talking with other companies, I have found that many employees complain about service levels from their internal IT department. I believe the reason for this is simply that delivering world-class data center services is really difficult, even for your own internal IT department. I have found that our culture is a critical tool for successfully delivering world-class managed data center services. Three …

The value proposition for a managed data center is actually pretty simple: 1)      You can save money compared to operating your own data center. Whether through basic colocation (where we provide the data center infrastructure and you manage your own servers), through managed colocation (we manage our your servers in our data center), or managed dedicated servers (we buy, operate and manage dedicated servers for you), we can deliver our data center solutions more cost effectively than the do-it-yourself model. …

Sometimes it seems so obvious after the fact.  That’s the case when we started using social media tools to improve customer support in our managed data center business. Online Tech is fairly active in the social media world when it comes to marketing our managed servers and colocation products to make sure the world knows who we are, what we do, and to inject our opinions and viewpoints from time to time. But the breakthrough came from a new tool …

Why the Cloud Needs Colocation

Posted on January 11, 2010 by

CEO of Online Tech, Yan Ness, shows how colocation can lead to widespread adoption of the Cloud. What is Cloud Computing? Cloud computing is a type of shared computing where one utilizes a hosting provider’s large-scale computing infrastructure. In other words, a provider with thousands of servers interlinked together, will rent out their massive computing capabilities to customers looking to only pay for the computing that they use. One of the benefits of cloud computing is the flexibility it provides. …

I was just describing what N+1 means for a data center to a team of new employees that joined Online Tech this week. The question came up – is an N+1 data center the best strategy for small & mid-size enterprises? The answer is “it depends”. “N” is enough to do the job – enough power, cooling, UPS, or internet bandwidth required to support the servers and applications running in the data center.  “N+1″ is having 1 more of every …

Managed IT can mean different things to different people.  Many prefer to differentiate 2 separate options – managed dedicated servers OR colocation.   I prefer to think of Managed IT as a spectrum of options. On one end of the spectrum is raw colocation –  where the client gets power, network, and rack space – and they manage their own IT infrastructure. On the other end is a completely managed (dedicated) server – where the server is delivered as a turnkey …

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