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Join us for a free webinar, The Affordable Way to Maintain Security and Compliance with Two-Factor Authentication with Dug Song of Duo Security and Jason Yaeger of Online Tech.
When: June 4 @ 2 P.M. ET
Informative Videos
Tag: managed data center
SaaS Value Added and Risk Management
There is an interesting trade-off in value add and risk management as you move up the SaaS Delivery Stack. The higher layers represent the majority of the value add for most SaaS providers. Continue reading
What’s the Future of the Data Center?
I recently came across a very interesting question at ITToolbox.com which inquired: As larger data centers continue build outs, they begin to pose a major risk due to sheer size. It’s also becoming more apparent that a smaller distributed infrastructure … Continue reading
Making Life Easier for IT Executives Upgrading Their Data Centers
In the March 22nd edition of NETWORKWORLD there is an article entitled “10 hot tools for the data center”. The article suggests that by implementing this list of the 10 hot tools it will make life easier for the IT … Continue reading
How do you Measure your Managed Data Center Business?
Quite frankly, we want to be the best so I work hard to find the best way to measure and benchmark ourselves against others in our industry. Currently I’m zeroed in on a few very high level metrics. I’ll share … Continue reading
Posted in Michigan Data Centers
Tagged data center business, managed data center, measuring success
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Delivering World-Class Service in the Managed Service Provider (MSP) Industry: Why Culture Matters.
Hi, my name is Yan Ness and I am the CEO of Online Tech. In my experience and talking with other companies, I have found that many employees complain about service levels from their internal IT department. I believe the … Continue reading
Posted in CEO Voices, Michigan Data Centers
Tagged company culture, managed data center, MSP service, transparency
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Operational Excellence in Managed Data Centers
The value proposition for a managed data center is actually pretty simple: 1) You can save money compared to operating your own data center. Whether through basic colocation (where we provide the data center infrastructure and you manage your own … Continue reading
Posted in Managed Servers, Michigan Colocation, Michigan Data Centers, Online Tech News
Tagged accountability, colocation, dedicated server, dedicated servers, managed data center, managed dedicated server, managed dedicated servers, managed server, metrics, Michigan colocation, michigan data center, Mike Klein, operational excellence
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How Social Media Has Helped Online Tech Improve Server Hosting Customer Service
Sometimes it seems so obvious after the fact. That’s the case when we started using social media tools to improve customer support in our managed data center business. Online Tech is fairly active in the social media world when it … Continue reading
Why the Cloud Needs Colocation
CEO of Online Tech, Yan Ness, shows how colocation can lead to widespread adoption of the Cloud. What is Cloud Computing? Cloud computing is a type of shared computing where one utilizes a hosting provider’s large-scale computing infrastructure. In other … Continue reading
Is a N+1 Data Center the Best Strategy for Small and Mid-Size Businesses?
I was just describing what N+1 means for a data center to a team of new employees that joined Online Tech this week. The question came up – is an N+1 data center the best strategy for small & mid-size … Continue reading
Managed Dedicated Servers or Colocation? A Look at the Spectrum of Managed IT Options
Managed IT can mean different things to different people. Many prefer to differentiate 2 separate options – managed dedicated servers OR colocation. I prefer to think of Managed IT as a spectrum of options. On one end of the spectrum … Continue reading
