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By Mike Klein on November 2, 2010
There is an interesting trade-off in value add and risk management as you move up the SaaS Delivery Stack. The higher layers represent the majority of the value add for most SaaS providers.
Posted in SaaS Hosting | Tagged Cloud Computing, colocation, managed data center, managed server, managed servers, Michigan colocation, private cloud, SaaS, SaaS Delivery Stack, SaaS Hosting, SaaS service model, saas strategy |
By Yan Ness on July 13, 2010
I recently came across a very interesting question at ITToolbox.com which inquired: As larger data centers continue build outs, they begin to pose a major risk due to sheer size. It’s also becoming more apparent that a smaller distributed infrastructure is more favored among IT professionals. An April 2nd 2009 FBI raid on a Texas [...]
Posted in Michigan Data Centers | Tagged managed data center, outsourced data center services |
By Bill Ryan on July 12, 2010
In the March 22nd edition of NETWORKWORLD there is an article entitled “10 hot tools for the data center”. The article suggests that by implementing this list of the 10 hot tools it will make life easier for the IT executives who are upgrading their data centers. One of these tools costs as much as [...]
Posted in Michigan Data Centers | Tagged colocation, dedicated server, managed data center, return on investment |
By Yan Ness on May 11, 2010
Quite frankly, we want to be the best so I work hard to find the best way to measure and benchmark ourselves against others in our industry. Currently I’m zeroed in on a few very high level metrics. I’ll share those and I’d be curious as to what you think and what measures you use. [...]
Posted in Michigan Data Centers | Tagged data center business, managed data center, measuring success |
By Yan Ness on March 18, 2010
Hi, my name is Yan Ness and I am the CEO of Online Tech. In my experience and talking with other companies, I have found that many employees complain about service levels from their internal IT department. I believe the reason for this is simply that delivering world-class data center services is really difficult, even [...]
Posted in Michigan Data Centers | Tagged company culture, managed data center, MSP service, transparency |
By Mike Klein on February 21, 2010
The value proposition for a managed data center is actually pretty simple: 1) You can save money compared to operating your own data center. Whether through basic colocation (where we provide the data center infrastructure and you manage your own servers), through managed colocation (we manage our your servers in our data center), or managed [...]
Posted in Managed Servers, Michigan Colocation, Michigan Data Centers, Online Tech News | Tagged accountability, colocation, dedicated server, dedicated servers, managed data center, managed dedicated server, managed dedicated servers, managed server, metrics, Michigan colocation, michigan data center, Mike Klein, operational excellence |
By Mike Klein on February 9, 2010
Sometimes it seems so obvious after the fact. That’s the case when we started using social media tools to improve customer support in our managed data center business. Online Tech is fairly active in the social media world when it comes to marketing our managed servers and colocation products to make sure the world knows [...]
Posted in Michigan Data Centers, Online Tech News | Tagged colocation, customer service, dedicated server, IT operations, managed data center, managed server, managed servers, michigan data centers, Mike Klein, OTMonitor, OTPortal, server monitoring |
By Yan Ness on January 11, 2010
CEO of Online Tech, Yan Ness, shows how colocation can lead to widespread adoption of the Cloud. What is Cloud Computing? Cloud computing is a type of shared computing where one utilizes a hosting provider’s large-scale computing infrastructure. In other words, a provider with thousands of servers interlinked together, will rent out their massive computing [...]
Posted in Michigan Colocation, Michigan Data Centers, SaaS Hosting | Tagged Cloud Computing, colocation, managed data center, private cloud, SLA, Software-as-a-Service, Trust in Cloud Computing |
By Mike Klein on November 18, 2009
I was just describing what N+1 means for a data center to a team of new employees that joined Online Tech this week. The question came up – is an N+1 data center the best strategy for small & mid-size enterprises? The answer is “it depends”. “N” is enough to do the job – enough [...]
Posted in Online Tech News | Tagged colocation, data center, high availability, managed data center, managed server, Mike Klein, N+1 data center, SaaS, SaaS Hosting, Software-as-a-Service |
By Mike Klein on October 26, 2009
Managed IT can mean different things to different people. Many prefer to differentiate 2 separate options – managed dedicated servers OR colocation. I prefer to think of Managed IT as a spectrum of options. On one end of the spectrum is raw colocation - where the client gets power, network, and rack space – and [...]
Posted in Online Tech News | Tagged colocation, dedicated server, dedicated servers, managed data center, managed dedicated server, managed dedicated servers, Managed IT, managed server, managed servers |
