Mike Klein
How Social Media Has Helped Online Tech Improve Server Hosting Customer Service
Sometimes it seems so obvious after the fact. That’s the case when we started using social media tools to improve customer support in our managed data center business. Online Tech is fairly active in the social media world when it comes to marketing our managed servers and colocation products to make sure the world knows [...]
Is a N+1 Data Center the Best Strategy for Small and Mid-Size Businesses?
I was just describing what N+1 means for a data center to a team of new employees that joined Online Tech this week.
The question came up – is an N+1 data center the best strategy for small & mid-size enterprises?
The answer is “it depends”.
“N” is enough to do the job – enough power, cooling, UPS, [...]
Term Sheet Details – What Devils Have You Seen?
What terms have you seen that could have come off the deal sheet from hell?
Disaster Recovery: Developing & Testing A Solid Plan Is Key To Quick Data Recovery
Processor Interviews Mike Klein, Online Tech’s President & COO, in It’s Article on Disaster Recovery Planning.
For enterprises dependent on their IT operations—and today that pretty much means all of them—any kind of disaster can be potentially devastating, whether it’s a power loss or a natural disaster such as a hurricane or a tornado. No matter [...]
Klein Taking on Beedon, Linkner and Brophy in NEF’s Battle of the Elevator Pitch
Online Tech’s President takes on Dick Beedon, Josh Linkner, and Keith Brophy in NEF Battle
Come see Mike Klein, Online Tech’s President & COO, take on 3 fellow entrepreneurs including reigning champion Dick Beedon in what is sure to be a good time for all. For two years straight, it’s been claimed that Dick Beedon has [...]
Opportunity In Companies’ IT Cutbacks – Crains Detroit
Crain’s Detroit Business Coverage of Online Tech’s Growth Through the Current Economic Downturn
By Tom Henderson, April 5, 2009; Reprinted from Crains Detroit Business
Online Tech Inc., an Ann Arbor-based provider of data storage and file backup for disaster recovery, sees the current economic downturn as an opportunity to continue growing its business at a double-digit [...]
Online Technologies Rebrands its Name, Logo, and Website
New Name, New Website, Same Focus On Data Centers
January 27, 2009 – Ann Arbor, MI – On the heels of a strong year of growth for managed data center operator Online Technologies Corporation, and its optimism for the industry in 2009, the company today announced the rebranding of its name, logo and launch of a [...]
Practical Disaster Recovery and Colocation Presentation
Featuring: Online Technologies and Dell EqualLogic
Mike Klein, President of Online Tech presented a "Practical Disaster Recovery and Data Center Colocation" to a group of Michigan IT professionals in a Seminar sponsored by AmeriNet at Altair Engineering on December 5th, 2008.
Mike presented several frameworks that can be helpful in explaining data center decisions and disaster recovery [...]
Michigan Disaster Recovery Seminar a Huge Success
Attendees listened to Disaster Recovery Experts
OnlineTech’s Disaster Recovery Seminar in our Michigan Data Center today was well received. Over 80 attendees got to listen to:
Rod Smith, Principal at UHY Advisors MI and the leader of the firm’s Sarbanes-Oxley practice discussed how to put together your Disaster Recovery Plan.
Scott Vince, Founder of Capricorn Diversified Services and [...]

Operational Excellence in Managed Data Centers
By Mike Klein on February 21, 2010
The value proposition for a managed data center is actually pretty simple:
1) Our clients save money compared to operating their own data center.
Whether through basic colocation (where we provide the data center infrastructure and our clients manage their own servers), through managed colocation (where we manage our clients servers in our data center), or managed [...]

Add CommentPosted in Colocation, Data Centers, Managed Servers, Online Tech News | Tagged accountability, colocation, Colocation, dedicated server, managed data center, managed server, metrics, michigan data center, Mike Klein, operational excellence | Leave a response