Tag: OTPortal

As an Online Tech client, you can use OTPortal to easily monitor the backup status of any servers for which you have OTBackup. Login to OTPortal at https://customer.onlinetech.com, open the Systems tab, and check the Devices section. Here you’ll find a color-coded indicator of each server’s backup status; green for good and red for failed. Our engineers constantly monitor backup jobs, and promptly restart backups for failed jobs. A notice that a job has been restarted is normally posted to the …

If you’re an Online Tech client, you can easily monitor your monthly bandwidth usage in OTPortal, our client hosting portal. Simply login to OTPortal at https://customer.onlinetech.com and open the Systems Tab. The Bandwidth Usage section gives you a snapshot view of your bandwidth for the current month, as well as the previous few months. For a more detailed view of your usage, click the Real-time Chart button. This will open a page with an interactive graph showing your bandwidth over …

Online Tech clients can stay up-to-date on the status of their services by using OTPortal, our client hosting portal that allows you to monitor your servers remotely. Simply login at https://customer.onlinetech.com. Immediately after logging in, you will be on the Status page, which gives you a quick overview of what’s happening at Online Tech. The Messages section shows you a customized view of OTTalk, our internal communications tool. Online Tech Operations staff uses OTTalk to keep each other, and you, …

Sometimes it seems so obvious after the fact.  That’s the case when we started using social media tools to improve customer support in our managed data center business. Online Tech is fairly active in the social media world when it comes to marketing our managed servers and colocation products to make sure the world knows who we are, what we do, and to inject our opinions and viewpoints from time to time. But the breakthrough came from a new tool …

New Tools to Manage Colocated and Dedicated Servers ANN ARBOR, Mich — July 15, 2008 — Online Tech, a managed data center operator, announces the release of MyOTC Customer Portal.  MyOTC allows Online Technologies customers the ability to manage their colocated and dedicated servers at Online Technologies’ data centers by providing remote monitoring and management of their servers. The MyOTC Customer Portal provides a dashboard, making it easy to: manage support incidents and user accounts; monitor data center status, server …

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