Tag: SaaS Hosting

SaaS Value Added and Risk Management

Posted on November 2, 2010 by

There is an interesting trade-off in value add and risk management as you move up the SaaS Delivery Stack. The higher layers represent the majority of the value add for most SaaS providers.

5 SaaS Server Hosting Options

Posted on October 26, 2010 by

As SaaS providers decide between running the servers internally or outsourcing some or all of the server management, they have a number of hosting options available – ranging from basic colocation to managed servers to cloud solutions.

Cloud Computing and SaaS Migration

Posted on October 19, 2010 by

The private cloud can simplify the process of migrating client-server applications to SaaS. Once the hardware platform is in place, a new virtual server instance can be spun up for each new customer quickly and for minimal incremental costs. Migrating client-server solutions to the private cloud removes the risk of rewriting code to a multi-tenant application from the critical path and delivers the same end user experience as in the client-server model.

Stu Silberman, head of Marketing and Sales for Dataspace, discusses the benefits of hosting for business intelligence applications. Ready for two of my favorite business mantras? 1.   “Don’t buy anything you can lease.  Don’t lease anything you can borrow.  Don’t borrow anything you can liberate…” These words from a business school professor many years ago are timeless – cash is valuable so why tie it up unnecessarily? 2.   “Never up, never in.”  This one is from my Dad, who taught …

Magic Coast, a long-time customer of Online Tech, is happy with their upgrade to our Avis Farms data center in Ann Arbor. Magic Coast provides live and on-demand video streaming technology backed by full production services. “We have been a customer of Online Technologies since first moving our headquarters to Ann Arbor, MI in 2006.”  Said Bill Dunning, CEO of Magic Coast.  “Online Tech has been a solid partner for us and we’re happy to continue the relationship as we …

I was just describing what N+1 means for a data center to a team of new employees that joined Online Tech this week. The question came up – is an N+1 data center the best strategy for small & mid-size enterprises? The answer is “it depends”. “N” is enough to do the job – enough power, cooling, UPS, or internet bandwidth required to support the servers and applications running in the data center.  “N+1” is having 1 more of every …

Announced today, uRefer, the leading referral marketing Software-as-a-Service (SaaS) platform, has signed an agreement with Online Tech to host their SaaS referral platform in Online Tech’s SAS-70 certified data centers. Posted on uRefer’s company blog earlier in the week, uRefer had this to say about the new partnership, “Online Technologies is an Ann Arbor-based company with an incredibly rich service offering. They have been able to handle every requirement that we have thrown them, from physical security to backup and …

To some extent, managed dedicated servers hosted in an outsourced data center have now become a trusted data bank on which the SaaS business model depends. That explains why many SaaS providers are being required to achieve PCI compliance or HIPAA compliance, as well as periodic and detailed audits of their systems, such as a SAS-70 audit. Excerpt from:  e-Tips: Seven Essential Hosting Questions For SaaS Providers.

Nothing is more frustrating as a SaaS company than getting little to no information about a service issue from your hosting provider.  The SaaS best hosting providers have a genuine and very visible culture of service that prevents this from happening to their clients. Expect to see systems such as port-level network monitoring plus automated trouble ticket notification in the event of a service degradation or break/fix issue. And any reputable provider will be following clearly documented guidelines for all …

We just published a new e-Tips white paper on the Seven Essential Questions SaaS Companies Should Ask Their Hosting Providers before selecting a partner. Beyond these seven questions, what questions do you consider essential in selecting your SaaS Hosting partner?

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