Tag: SaaS

How Does a SaaS Hosting Provider Balance Real-Time Maintenance Windows With Always-On Service?

Posted on September 18, 2009 by Mike Klein

Real-time Maintenance Windows Should Not Affect Your Customers.   If you design your hardware stack properly (see the model described in the Internet Delivery Stack) and make use of redundant hardware, you can still maintain full production availability even during a … Continue reading →

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Does Your SaaS Hosting Partner Provide ‘High Availability’ Managed Dedicated Servers?

Posted on September 16, 2009 by Mike Klein

Business-class data centers can cost from $1000 to $1500 per square foot to construct, equating to 10 – 20 year investments. This means that significant capital investments are required to provide and maintain space, power, cooling and network functionality in … Continue reading →

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Does Your SaaS Hosting Company Understand More Than ‘Ping, Power and Pipe’?

Posted on September 14, 2009 by Mike Klein

Want to know a SaaS company’s worst hosting provider nightmare?  Signing a contract only to find their SaaS hosting provider does little more than deliver ‘ping, power & pipe’. What’s can be saved in lowered monthly costs can be lost … Continue reading →

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Questions to Ask a SaaS Hosting Provider

Posted on September 11, 2009 by Mike Klein

Q1: Is a 100% Service Guarantee the Same Thing as an SLA? Many hosting providers will offer you a “guaranteed 100%” uptime. However, this doesn’t mean they’ll actually deliver 100% uptime.  Many give you get a service credit if they … Continue reading →

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What to Look for from a SAS 70 Hosting Provider

Posted on September 6, 2009 by Mike Klein

Many of our clients require SAS 70 because their SaaS products are being delivered to publicly held companies or their customers require SAS 70 as a “good housekeeping” seal of approval. Others look at SAS 70 as a way to … Continue reading →

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Simplified Server Monitoring for SaaS and E-commerce Hosting

Posted on September 2, 2009 by Online Tech

Monitoring Increases Uptime for SaaS Hosting and E-Commerce Hosting (Ann Arbor, MI – September 2nd, 2009) The majority of user frustrations with Software-as-a-Service (SaaS) and E-commerce applications aren’t caused by hosting infrastructure failures, such as power or Internet connectivity. Rather, … Continue reading →

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SaaS Increasing Data Center Demand

Posted on July 28, 2009 by Online Tech

Data Center Journal Reports SaaS Demand is Pushing Demand for Data Center Space If SaaS or cloud computing are the solution for companies to reduce their IT requirements as well as data center space then the IT and space that … Continue reading →

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Interview with Inner Circle Media

Posted on February 2, 2009 by Online Tech

ICM – Partner of Online Tech Question 1) Can you tell us about your client experience with Online Tech? We currently have 4 dedicated servers with Online Tech. We upgraded in 2009 to Online Tech’s High Availability Power Services. We … Continue reading →

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