server monitoring
Server Too Busy? Proactive Monitoring Tools Are Vital
I was reading an article by Penny Crosman in the “Wall Street & Technology Reports” January 2009 edition about monitoring servers in a remote data center and it provoked a few thoughts on the importance of monitoring of servers remotely. The article discusses the need for in-depth monitoring tools, monitoring dashboards, and skilled engineers capable [...]
A Guide to Managed Colocation and Unmanaged Colocation
I purchased a server… now what? Server Costs Overview Making a decision on how to handle your IT Infrastructure can be a difficult one and one in which requires some planning. It is important that you understand all of your options before purchasing or renting your equipment. One of the most common problems in communicating [...]
Simplified Server Monitoring for SaaS and E-commerce Hosting
Monitoring Increases Uptime for SaaS Hosting and E-Commerce Hosting (Ann Arbor, MI – September 2nd, 2009) The majority of user frustrations with Software-as-a-Service (SaaS) and E-commerce applications aren’t caused by hosting infrastructure failures, such as power or Internet connectivity. Rather, most user problems are rooted in application and server performance problems that can be proactively [...]
Data Storage – Closet Space for Data?
A Different Way to Think About Data Storage Everyone has closets at home where we often hide our personal treasures. They are insured of course. Everyone has closets at work. Unfortunately we find that many also hide their most precious resource, data, in closets. Data is not insured. Why is this a terrible idea? Heat [...]
Managed Data Center Services
Not all Michigan data centers are the same. There are a wide variety of data centers in Michigan. On the low end, all you get is “ping, power, and pipe” (ping = Internet connection, power = power delivered to you server, pipe = network drop). At this low end, your colocation equipment might be put [...]
Online Tech Adds Bioscience Company to Its Growing Customer Portfolio
Online Tech to Provide Managed Hosting Services for Compendia Biosciences ANN ARBOR, MICH, – November 15, 2006 – Online Tech, a leading data center operator and managed services company, announces today the addition of Compendia Biosciences, Inc. of Ann Arbor, Michigan to its rapidly growing and diversified portfolio of customers. Online Technologies will provide Compendia [...]
How Social Media Has Helped Online Tech Improve Server Hosting Customer Service
By Mike Klein on February 9, 2010
Sometimes it seems so obvious after the fact. That’s the case when we started using social media tools to improve customer support in our managed data center business. Online Tech is fairly active in the social media world when it comes to marketing our managed servers and colocation products to make sure the world knows [...]
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Posted in Data Centers, Online Tech News | Tagged colocation, customer service, dedicated server, IT operations, managed data center, managed server, managed servers, michigan data centers, Mike Klein, OTMonitor, OTPortal, server monitoring | 2 Responses