Tag: Software-as-a-Service

Magic Coast, a long-time customer of Online Tech, is happy with their upgrade to our Avis Farms data center in Ann Arbor. Magic Coast provides live and on-demand video streaming technology backed by full production services. “We have been a customer of Online Technologies since first moving our headquarters to Ann Arbor, MI in 2006.”  Said Bill Dunning, CEO of Magic Coast.  “Online Tech has been a solid partner for us and we’re happy to continue the relationship as we …

Why the Cloud Needs Colocation

Posted on January 11, 2010 by

CEO of Online Tech, Yan Ness, shows how colocation can lead to widespread adoption of the Cloud. What is Cloud Computing? Cloud computing is a type of shared computing where one utilizes a hosting provider’s large-scale computing infrastructure. In other words, a provider with thousands of servers interlinked together, will rent out their massive computing capabilities to customers looking to only pay for the computing that they use. One of the benefits of cloud computing is the flexibility it provides. …

I was just describing what N+1 means for a data center to a team of new employees that joined Online Tech this week. The question came up – is an N+1 data center the best strategy for small & mid-size enterprises? The answer is “it depends”. “N” is enough to do the job – enough power, cooling, UPS, or internet bandwidth required to support the servers and applications running in the data center.  “N+1″ is having 1 more of every …

Announced today, uRefer, the leading referral marketing Software-as-a-Service (SaaS) platform, has signed an agreement with Online Tech to host their SaaS referral platform in Online Tech’s SAS-70 certified data centers. Posted on uRefer’s company blog earlier in the week, uRefer had this to say about the new partnership, “Online Technologies is an Ann Arbor-based company with an incredibly rich service offering. They have been able to handle every requirement that we have thrown them, from physical security to backup and …

To some extent, managed dedicated servers hosted in an outsourced data center have now become a trusted data bank on which the SaaS business model depends. That explains why many SaaS providers are being required to achieve PCI compliance or HIPAA compliance, as well as periodic and detailed audits of their systems, such as a SAS-70 audit. Excerpt from:  e-Tips: Seven Essential Hosting Questions For SaaS Providers.

Nothing is more frustrating as a SaaS company than getting little to no information about a service issue from your hosting provider.  The SaaS best hosting providers have a genuine and very visible culture of service that prevents this from happening to their clients. Expect to see systems such as port-level network monitoring plus automated trouble ticket notification in the event of a service degradation or break/fix issue. And any reputable provider will be following clearly documented guidelines for all …

We just published a new e-Tips white paper on the Seven Essential Questions SaaS Companies Should Ask Their Hosting Providers before selecting a partner. Beyond these seven questions, what questions do you consider essential in selecting your SaaS Hosting partner?

SaaS companies are nervous about getting locked into hosting solutions that restrict their growth and profitability.   Imagine you had to build a store but you’ve no idea if it should be 500 sq feet or the size of two city blocks. It’s very important to select a SaaS hosting provider who has the infrastructure to support your growth and not be a bottleneck. Excerpt from:  e-Tips: Seven Essential Hosting Questions For SaaS Providers.

Real-time Maintenance Windows Should Not Affect Your Customers.   If you design your hardware stack properly (see the model described in the Internet Delivery Stack) and make use of redundant hardware, you can still maintain full production availability even during a maintenance window. Real-time maintenance allows you to roll out new features more quickly as you avoid having to schedule and announce maintenance windows to your customers.  Your developers will appreciate it because they’re able to work more normal business hours, …

Business-class data centers can cost from $1000 to $1500 per square foot to construct, equating to 10 – 20 year investments. This means that significant capital investments are required to provide and maintain space, power, cooling and network functionality in a way that is cost-effective for SaaS companies to take advantage of. At the server level this translates into being able to deliver a range of high-end and affordable managed server solutions that match business requirements. Excerpt from:  Seven Essential …

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