About Online Tech
Online Tech owns and manages secure and reliable multi-tenant data centers.
With a full range of colocation and managed dedicated server offerings, Online Tech's clients dramatically reduce their IT data center costs, operational risks and downtime. Industry leaders trust Online Tech’s SAS 70 certified, HIPAA and PCI Compliant data centers to insure their servers are always on, always online, and always safe.
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How To Get Your Support Ticket Resolved Quicker
By Aaron Grumelot on January 26, 2010
Often the support team finds ourselves in the midst of a chaotic work day – the support line has been ringing for what seems like every second, while new tickets arrive fresh to our fingertips. Though we find much delight assisting clients to troubleshoot and conquer the seemingly impossible tasks, we often find it difficult [...]
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Posted in Data Centers | Tagged Online Tech Support, Support Ticket Resolution | Leave a response