transparency
Transparency in SaaS, IaaS, and all as-a-Service Companies
Recently, I was reading a great article by Joel York over at his SaaS Blog, Chaotic Flow. In his article, “SaaS Marketing Tips – The Truth Shall Set You Free“, he explains the critical difference in the sales process between selling traditional software and Software-as-a-Service: transparency or lack there of, on behalf of the software [...]
Delivering World-Class Service in the Managed Service Provider (MSP) Industry: Why Culture Matters.
By Yan Ness on March 18, 2010
Hi, my name is Yan Ness and I am the CEO of Online Tech. In my experience and talking with other companies, I have found that many employees complain about service levels from their internal IT department. I believe the reason for this is simply that delivering world-class data center services is really difficult, even [...]
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Posted in Data Centers | Tagged company culture, managed data center, MSP service, transparency | Leave a response