In the January 10, 2010 INFORMATION WEEK article written by Michael Biddick titled “Why you need a SaaS strategy” he writes,

“Three-fourths of companies using SaaS consider application services extremely or critically important to their organizations, according to our InformationWeek Analytics survey of 281 business technologists, including 131 who now use SaaS. About one-third describe their SaaS apps as mission critical.”

So my question is… if SaaS applications are now being classified as “mission critical”, why are so many of these companies not investing in an environment that is designed to complement and provide support for those mission critical applications?