Indianapolis greeted us with perfect blue sky and unseasonably warm fall weather last Thursday. It was a perfect backdrop for celebrating the opening of our new data center and kicking things off with an Open House to meet our new Indianapolis neighbors and introduce ourselves.
The afternoon started off with a guided tour of the freshly renovated 44,000 square foot facility. Visitors got a sneak peak of both the facility and a chance to meet many of the Online Tech data center team. We started by sharing why we love having Midwest data centers — no hurricanes, no earthquakes, few tornadoes, and a cool climate (below, left).
Then, a walk through our compliant hosting timeline: SAS 70, SSAE 16/SOC 1, SOC 2, HIPAA, PCI, Safe Harbor and an opportunity to meet our wonderful auditor, David Barton (below, right), Managing Director of UHY Advisors, who flew into Indianapolis to join us for the event (and no doubt check a few of our controls ).
We went on to share some insights into our philosophy of Exceptional Experiences, grounded in our four core values:
Win-win or no deal
Great ideas win
We had a chance to highlight our third quarter exceptional experience champion, Mike Kroon, for not only meeting all of his goals, but also creating exceptional experiences for clients by listening carefully and delivering to their expectations.
Karen Maloney, our Client Services Manager, womanned our Network Operations Center and introduced various members of the client services team (below) throughout the evening while explaining the various monitoring across Online Tech’s network of five Midwest data centers.
Jason Yaeger, Online Tech’s Director of Product Development, highlighted features of Online Tech’s secure, compliant encrypted cloud (below), answering questions about scale out Flash arrays, backup and recovery services, and various other techy topics. Tip of the hat to the professors from Indiana State University for great questions!
Downstairs, Director of Infrastructure Nick Lumsden showed off the engine of the data center (below): power, cooling, and network systems. Nick answered questions about high availability, redundant infrastructure, the Indy facility and our four other data centers.
We were thrilled by the turnout and enjoyed meeting a wide variety of Indiana’s finest from IT and security experts to healthcare compliance specialists, technology students, and even a surprise visit from Indianapolis Mayor Gregory Ballard (below, with Online Tech co-CEOs Yan Ness and Mike Klein).
TechPoint president Mike Langellier (below, left) kicked off a series of brief remarks. He afforded a gracious introduction to Indianapolis’ tech community and shared some of the exciting growth of IT professionals coming to the area in response to internships and externships. Mike presented Online Tech with TechPoint’s Pillar Partner Award (below, right), now proudly displayed in our conference room.
Richard Anderson, IT Service Manager at Kelly Services (below, left), joined us from Michigan to speak about his experiences as an Online Tech client since 2010. Richard shared stories about the importance of partnership in the ever-evolving landscape of technology, and his insights into what it’s like working with Online Tech’s support and client services teams.
Lance Thompson, president of Baseline Data Services (below, right), reflected on his decision to become Online Tech’s first Indianapolis client to support his company’s disaster recovery services before a champagne toast and refreshments concluded the evening.
METRO DETROIT OPEN HOUSE
Miss our Indianapolis Open House? You have one more chance to help us celebrate this year at the Open House celebrating our new Metro Detroit data center from 3-7 p.m. on Tuesday, December 2. Register to save your seat!